Low/Out of battery
How to fix out of battery in the Valpas system
Leg out of battery
Leg has low battery
When performing battery tasks, the legs do not blink or provide any indication of which leg is currently experiencing an issue. Therefore, you will need to manually check each leg to determine which one has the issue.
Always remember to transfer the contents of the module to the inspection jar when removing the module.
The leg number
displayed in the dashboard app should match the Serial Number (Sn) indicated in the module.
Ensure that the module is firmly attached to its place when connecting it to the leg, and watch for three blinks of the red light as confirmation of successful attachment.
Due to the nature of the system, it may take between 1 to 60 minutes for the issue to be resolved and reflected in the dashboard app.
After completing the tasks mentioned above, the issue should be resolved, and the legs should be displayed in green color on the dashboard app. (Rooms view)
If the issue still persists and is shown in the app even after 4 hours, please contact our support team for further assistance.
Last modified 11d ago