The Valpas guide

Welcome to Valpas

Thank you for choosing Valpas. Together, we’re about to make your hotel Valpas-certified bed bug-safe ensuring every guest, every stay, is protected.

This guide walks you through the full onboarding of the Valpas platform: from installing the patented in-room technology (smart legs), to connecting your hotel to the digital safety network, to using the Valpas mobile app and dashboard to keep your certification active. Each element plays a role in delivering visible, verified protection to your guests—24/7.

Let’s get started.

Step 1: Install the Valpas mobile app

Manage your hotel with the Valpas mobile app

The Valpas mobile app connects you to the Valpas platform, giving you a clear overview of room protection, guest room technology, and certification status, all in one place. You’ll receive notifications on your mobile phone when attention is needed, along with step-by-step guidance to carry out tasks safely and efficiently. To get started, download it and log in to your account.

Step 2: Install the router and smart legs

Protect your hotel and guests with the Valpas technology

It is now time to install the router and smart legs in each guest room, following the setup instructions provided. Together, they form the foundation of your Valpas certification, working quietly behind the scenes to keep every room permanently bed bug safe, without disrupting the guest experience.

Step 3: Onboarding

Let's get your staff onboarded with the Valpas platform

Once installation is complete, Anouck, our platform expert, will guide your hotel staff through how to use the Valpas platform.

Using Valpas: The desktop dashboard

Live status of the Valpas protection in your hotel and insights

The desktop dashboard is different from the mobile app. The Valpas mobile app is designed for frontline teams to resolve preventions in real time. In contrast, the desktop dashboard is primarily used by management staff to monitor live room status, track preventions, and review historical data and insights from the Valpas platform.

Using Valpas: The mobile app

The Valpas mobile app is your on-the-go tool for managing guest room safety. It gives hotel staff real-time access to room status, notifies you when action is needed, and provides step-by-step guidance to keep your Valpas certification active—ensuring a safe, seamless stay for every guest.

Using Valpas: Communicate about Valpas with your guests

Using Valpas: The bed bug-safe label and certificates

Using Valpas: Get support from the Valpas team

You are very important to us, do not hesitate to contact us anytime for any questions.

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