Valpas Guide
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English
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  • Get Started
  • Installation
    • Parts of Valpas
    • Gateway
      • Gateway Whitelisting
    • Valpas Bed Legs
      • Configuring smart legs with Valpas app
      • Wall mount
    • Routing Devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Mobile App
    • Download
    • Login
    • Tasks
  • Desktop app
    • Login
    • Hotel Overview
    • Digital certificate of safety
    • History
    • Old desktop app
      • Overview
      • Feed
      • Rooms
      • Profile
      • Settings
  • Room tasks
    • Tools
    • Resolving a detection
      • 1️⃣Find the leg with the blinking red light
      • 2️⃣Empty cassette
      • 3️⃣Check for any bugs inside the inspection jar
      • 4️⃣Clean the module and then re-insert it into the leg
      • 5️⃣Dispose of the bugs by flushing them
      • 🛑(OLD VERSION) Update the desktop app
    • Bed bug found (Room inspection)
      • Room inspection checklist
    • (OLD VERSION) Offline & Sensor Calibration
    • (OLD VERSION) Out of leg
    • (OLD VERSION) Empty/Low battery
  • Affiliate
    • Website Label
    • Website Room Description
    • Instagram
    • Booking.com
  • Other
    • Handling a Guest's Suspicion of Bed Bugs
    • Mobile App
  • Support
    • Contact
    • Valpas Dashboard
    • Valpas Website
  • Precautions & Legal notices
    • Precautions / Hazards
    • Legal notices
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  1. Installation

Troubleshooting

PreviousRouting DevicesNextReplacing broken cassette

Last updated 1 year ago

Gateway Offline
Room Offline