Valpas Guide
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  • Get Started
  • Installation
    • Parts of Valpas
    • Gateway
      • Gateway Whitelisting
    • Valpas Bed Legs
      • Configuring smart legs with Valpas app
      • Wall mount
    • Routing Devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Mobile App
    • Download
    • Login
    • Tasks
  • Desktop app
    • Login
    • Hotel Overview
    • Digital certificate of safety
    • History
    • Old desktop app
      • Overview
      • Feed
      • Rooms
      • Profile
      • Settings
  • Room tasks
    • Tools
    • Resolving a detection
      • 1️⃣Find the leg with the blinking red light
      • 2️⃣Empty cassette
      • 3️⃣Check for any bugs inside the inspection jar
      • 4️⃣Clean the module and then re-insert it into the leg
      • 5️⃣Dispose of the bugs by flushing them
      • 🛑(OLD VERSION) Update the desktop app
    • Bed bug found (Room inspection)
      • Room inspection checklist
    • (OLD VERSION) Offline & Sensor Calibration
    • (OLD VERSION) Out of leg
    • (OLD VERSION) Empty/Low battery
  • Affiliate
    • Website Label
    • Website Room Description
    • Instagram
    • Booking.com
  • Other
    • Handling a Guest's Suspicion of Bed Bugs
    • Mobile App
  • Support
    • Contact
    • Valpas Dashboard
    • Valpas Website
  • Precautions & Legal notices
    • Precautions / Hazards
    • Legal notices
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On this page
  • 1. Get Ready:
  • 2. Find the Right Room:
  • 3. Open the App:
  • 4. Find the Cassette to Change:
  • 5. Find the cassette with matching ID Number:
  • 6. Remove the Old Cassette from the App:
  • 7. Prepare the New Cassette:
  • 8. Pair the New Cassette:
  • 9. Finish Up:
  • 10. Insert the New Cassette:
  1. Installation
  2. Troubleshooting

Replacing broken cassette

PreviousTroubleshootingNextGateway Offline

Last updated 9 months ago

1. Get Ready:

  • Bring a new cassette with you.

2. Find the Right Room:

  • Go to the room where you need to change the cassette.

3. Open the App:

  • Open the Valpas app on your device.

  • Go to “Profile” and then tap on “Installation Mode.”

4. Find the Cassette to Change:

  • In the app, find the room and tap to open it.

  • Look for the cassette that says “offline.” This is the one you need to change.

5. Find the cassette with matching ID Number:

  • Find the correct cassette in the room. By checking legs one by one.

  • Make sure the ID on the cassette matches the one in the app.

  • Put the old cassette aside.

6. Remove the Old Cassette from the App:

  • In the app, delete the “offline” sensor from the room.

7. Prepare the New Cassette:

  • Take your new cassette and remove the battery slip.

8. Pair the New Cassette:

  • In the app, tap “Connect Smart Leg.”

  • Scan the QR code on the side of the NEW cassette.

9. Finish Up:

  • Press “Confirm” to complete pairing.

  • You should see the new cassette in the list.

10. Insert the New Cassette:

  • Put the new cassette into the smart leg on the bed.

  • Make sure the cassette blinks three times when you insert it.