Valpas Guide
English
English
  • Get Started
  • Installation
    • Parts of Valpas
    • Gateway
      • Gateway Whitelisting
    • Valpas Bed Legs
      • Configuring smart legs with Valpas app
      • Wall mount
    • Routing Devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Mobile App
    • Download
    • Login
    • Tasks
  • Desktop app
    • Login
    • Hotel Overview
    • Digital certificate of safety
    • History
    • Old desktop app
      • Overview
      • Feed
      • Rooms
      • Profile
      • Settings
  • Room tasks
    • Tools
    • Resolving a detection
      • 1️⃣Find the leg with the blinking red light
      • 2️⃣Empty cassette
      • 3️⃣Check for any bugs inside the inspection jar
      • 4️⃣Clean the module and then re-insert it into the leg
      • 5️⃣Dispose of the bugs by flushing them
      • 🛑(OLD VERSION) Update the desktop app
    • Bed bug found (Room inspection)
      • Room inspection checklist
    • (OLD VERSION) Offline & Sensor Calibration
    • (OLD VERSION) Out of leg
    • (OLD VERSION) Empty/Low battery
  • Affiliate
    • Website Label
    • Website Room Description
    • Instagram
    • Booking.com
  • Other
    • Handling a Guest's Suspicion of Bed Bugs
    • Mobile App
  • Support
    • Contact
    • Valpas Dashboard
    • Valpas Website
  • Precautions & Legal notices
    • Precautions / Hazards
    • Legal notices
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  1. Installation
  2. Gateway

Gateway Whitelisting

Overcoming Firewall Challenges:

In some hotels, firewalls may block our devices from connecting to the internet.

To ensure continuous internet connectivity, add our gateways to your list of trusted devices. This process is commonly known as Whitelisting.

Whitelisting Process (For IT Administrators):

Give these details to your IT administrators.

  • Gateway's eth0 MAC address: Provided by Valpas

  • Port Forwarding: In case port forwarding is necessary, open the following ports: 22 / 80 / 443 / 1883 / 8883.

  • Protocol used: TCP

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Last updated 1 year ago