Valpas Guide
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English
  • Valpas installation guide
  • Valpas Mobile App
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
    • Tasks
  • Install your Hotel
    • Parts of Valpas
    • Gateway
      • Gateway Whitelisting
    • Valpas Smart Bed Legs
      • Configuring smart legs with Valpas app
      • Wall mount
    • Routing Devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Desktop app
    • Login
    • Hotel Overview
    • Digital certificate of safety
    • History
    • Old desktop app
      • Overview
      • Feed
      • Rooms
      • Profile
      • Settings
  • Room tasks
    • Tools
    • Resolving a detection
      • 1️⃣Find the leg with the blinking red light
      • 2️⃣Empty the cassette
      • 3️⃣Check for any bugs inside the inspection jar
      • 4️⃣Clean the module and then re-insert it into the leg
      • 5️⃣Dispose of the bugs by flushing them
      • 🛑(OLD VERSION) Update the desktop app
    • Bed bug found (Room inspection)
      • Room inspection checklist
  • Affiliate
    • Website Label
    • Website Room Description
    • Instagram
    • Booking.com
  • Other
    • Handling a Guest's Suspicion of Bed Bugs
    • Mobile App
  • Support
    • Contact
    • Valpas Dashboard
    • Valpas Website
  • Precautions & Legal notices
    • Precautions / Hazards
    • Legal notices
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  1. Install your Hotel
  2. Gateway

Gateway Whitelisting

Overcoming Firewall Challenges:

In some hotels, firewalls may block our devices from connecting to the internet.

To ensure continuous internet connectivity, add our gateways to your list of trusted devices. This process is commonly known as Whitelisting.

Whitelisting Process (For IT Administrators):

Give these details to your IT administrators.

  • Gateway's eth0 MAC address: Provided by Valpas

  • Port Forwarding: In case port forwarding is necessary, open the following ports: 22 / 80 / 443 / 1883 / 8883.

  • Protocol used: TCP

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Last updated 1 year ago