Valpas Guide
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English
  • The Valpas guide
  • Valpas Mobile App
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
    • Tasks
  • Install your Hotel
    • The different parts you’ll be working with
    • Router
      • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
      • Wall mount (if your beds don't have legs)
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Desktop app
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
    • Old desktop app
      • Overview
      • Feed
      • Rooms
      • Profile
      • Settings
  • Room tasks
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Affiliate
    • Website Label
    • Website Room Description
    • Instagram
    • Booking.com
  • Other
    • Handling a guest’s concern about bed bugs
    • Mobile App
  • Support
    • Contact
    • Valpas Dashboard
    • Valpas Website
  • Precautions & Legal notices
    • Precautions / Hazards
    • Legal notices
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  • To log in to the Valpas mobile app, please follow these steps:
  • If the login doesn't work:
  1. Valpas Mobile App

Login to the Valpas mobile app

PreviousDownload the Valpas mobile appNextTasks

Last updated 6 days ago

The Valpas mobile app connects you to the Valpas platform, giving you a clear overview of room protection, guest room technology, and certification status—all in one place. You’ll receive notifications when attention is needed, along with step-by-step guidance to carry out tasks safely and efficiently.

User accounts are currently created by the Valpas team. If you need to set up an account, please contact Valpas Support at support@valpas.io. We’ll be happy to assist you.

To log in to the Valpas mobile app, please follow these steps:

1

Open the Valpas mobile app

Launch the app on your device.

2

Enter your email address

Type your email address in the field provided. Make sure it’s spelled correctly before continuing.

3

Check your email for a login code

Open your email inbox and look for a message from Valpas Member App. If you don’t see it, please check your spam or junk folder.

4

Enter the code in the app

Go back to the Valpas app and type the code in the “Enter code” field. Tap “Submit code” to proceed.

5

You're in

The app will automatically verify the code and log you in

If the login doesn't work:

1

Enter your email address

Open the Valpas mobile app on your device.

Type your email address in the designated field.

Double-check for accuracy before continuing.

2

Use the password login option (if needed)

If you experience issues with the code email, tap “Login with password” under “Resend code.”

3

Enter your password

Type the password provided by the Valpas Support team.

Make sure to enter the password exactly as given, respecting uppercase and lowercase characters.

4

Log in

Click the login button to access the app.

Login screen in the Valpas mobile app
Verification code screen