The Valpas guide
A complete guide to install and use the Valpas platform to guarantee safe, sustainable, bed bug-free stays to your guests.
Last updated
A complete guide to install and use the Valpas platform to guarantee safe, sustainable, bed bug-free stays to your guests.
Last updated
Thank you for choosing Valpas, It is now time to begin the implementation of the Valpas platform and make your hotel bed bug safe for every guest, every stay.
In this guide, we’ll walk you through how to install the Valpas in-room technology—our smart bed legs—connect them to your internet network, and get the app up and running to begin monitoring your hotel. These devices work quietly behind the scenes to keep every room protected and ensure your guest promise is always kept.
Let's get started.
Manage your hotel with the Valpas mobile app
The Valpas mobile app connects you to the Valpas platform, giving you a clear overview of room protection, guest room technology, and certification status—all in one place. You’ll receive notifications when attention is needed, along with step-by-step guidance to carry out tasks safely and efficiently. To get started, download it and log in to your account.
Protect your hotel and guests with the Valpas technology
Install the Valpas router and smart bed legs in each guest room, following the setup instructions provided. Together, they form the foundation of your Valpas certification—working quietly behind the scenes to keep every room permanently bed bug safe, without disrupting the guest experience.
Once installation is complete, Anouck, our platform expert, will guide your hotel staff through how to use the Valpas platform.
The desktop dashboard is different from the mobile app. The Valpas mobile app is designed for frontline teams to resolve preventions in real time. In contrast, the desktop dashboard is primarily used by management staff to monitor live room status, track preventions, and review historical data and insights from the Valpas platform.
A task just came in, let’s keep your hotel safe.
You are very important to us, do not hesitate to contact us anytime for any questions.
Commercial questions
LĂ©a Bernard (FR, EN)
Installations & deliveries
Enrique Marin (ES, EN)
enrique@valpas.io
Technical support
Valpas team (EN, FR)
team@valpas.io
Feedback
Valpas team (EN, FR)
team@valpas.io
The onboarding session is designed to be clear and practical, helping you understand how to manage room protection, handle tasks, and keep your certification active. You can easily schedule your onboarding session using
+33743399612
