The Valpas guide | Install the Valpas bed bug-safe technology in your hotel
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  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Sections of the Valpas mobile app
  • Finding your tasks to resolve
  • Tools needed
  • Resolving a prevention task
    • 1. Find the smart leg with the blinking red light
    • 2. Empty the cassette
    • 3. Check the inspection jar for any bugs
    • 4. Scan the QR code of the cassette
    • 5. Clean the cassette and re-insert it into the smart leg
    • 6. Report finding
    • 7. Dispose of any bugs by flushing them down the toilet
  • Bed bug found = room inspection needed
    • Room inspection checklist
  • Using Valpas: Communicating about Valpas with your guests
    • Telling your guests how special your hotel is because of Valpas
    • Handling a guest’s concern about bed bugs
  • Using Valpas: Communicate about Valpas with your guests
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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  • To log in to the Valpas mobile app, please follow these steps:
  • Open the Valpas mobile app
  • Enter your email address
  • Check your email for a login code
  • Enter the code in the app
  • You're in
  • Allow notifications
  1. Step 1: Install the Valpas mobile app

Login to the Valpas mobile app

PreviousDownload the Valpas mobile appNextThe different parts you’ll be working with

Last updated 9 days ago

The Valpas mobile app connects you to the Valpas platform, giving you a clear overview of room protection, guest room technology, and certification status, all in one place.

You’ll receive notifications on your mobile phone when attention is needed, along with step-by-step guidance to carry out tasks safely and efficiently.

User accounts are created by the Valpas team. If you need to set up an account for yourself or someone in your team, please contact Valpas Support at team@valpas.io. We’ll be happy to assist you.

To log in to the Valpas mobile app, please follow these steps:

1

Open the Valpas mobile app

Launch the app on your device.

2

Enter your email address

Type your email address in the field provided.

Make sure it’s spelled correctly before continuing.

3

Check your email for a login code

Open your email inbox and look for a message from Valpas containing a login code.

If you don’t see it, please check your spam or junk folder.

4

Enter the code in the app

Go back to the Valpas app and type the code in the “Enter code” field.

Tap “Submit code” to proceed.

5

You're in

The app will automatically verify the code and log you in

6

Allow notifications

Make sure to allow notifications from the Valpas app in the settings.

Login screen in the Valpas mobile app
Verification code screen