Valpas Guide
English
English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart bed legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Mobile App
  • Using Valpas: The room tasks
    • Finding your tasks to resolve
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Using Valpas: Handling a guest's concern about bed bugs
    • Handling a guest’s concern about bed bugs
  • Using Valpas: The bed bug-safe label and certificates
    • Website Label
    • Website Room Description
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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On this page
  • Using the certificate to reassure guests
  • How to access the digital certificate of safety
  1. Using Valpas: The desktop dashboard

Digital certificate of safety

Give peace of mind to travellers

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Last updated 1 day ago

The Valpas Digital Certificate of Safety gives travelers peace of mind by confirming that their room is protected and certified bed bug safe. It is a key part of the Valpas certification, providing transparency and reassurance for your guests.

Using the certificate to reassure guests

If a guest expresses concern, you can show them the Digital Certificate of Safety for their room. This certificate serves as official confirmation that the room is protected by the Valpas platform, ensuring their peace of mind.

How to access the digital certificate of safety

1

Go to hotel overview

In the of the Valpas app, you’ll see a list of rooms.

2

Choose the room

Click on the specific room to view its certificate.

3

Here comes the certificate

The certificate displays the current protection status (e.g., Protected, Prevention, or Maintenance task) and confirms that the room is protected by the Valpas technology.

hotel overview
Valpas digital certificate of safety