Valpas Guide
English
English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart bed legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Mobile App
  • Using Valpas: The room tasks
    • Finding your tasks to resolve
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Using Valpas: Handling a guest's concern about bed bugs
    • Handling a guest’s concern about bed bugs
  • Using Valpas: The bed bug-safe label and certificates
    • Website Label
    • Website Room Description
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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  1. Get support from the Valpas team

Contact us

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Last updated 1 day ago

Topic
Contact person
Email

Commercial questions

Léa Bernard (FR, EN)

+33743399612

Installations & deliveries

Enrique Marin (ES, EN)

Technical support

Valpas team (EN, FR)

Feedback

Valpas team (EN, FR)

lea@valpas.io
enrique@valpas.io
team@valpas.io
team@valpas.io