The Valpas guide | Install the Valpas bed bug-safe technology in your hotel
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English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Sections of the Valpas mobile app
  • Finding your tasks to resolve
  • Tools needed
  • Resolving a prevention task
    • 1. Find the smart leg with the blinking red light
    • 2. Empty the cassette
    • 3. Check the inspection jar for any bugs
    • 4. Scan the QR code of the cassette
    • 5. Clean the cassette and re-insert it into the smart leg
    • 6. Report finding
    • 7. Dispose of any bugs by flushing them down the toilet
  • Bed bug found = room inspection needed
    • Room inspection checklist
  • Using Valpas: Communicating about Valpas with your guests
    • Telling your guests how special your hotel is because of Valpas
    • Handling a guest’s concern about bed bugs
  • Using Valpas: Communicate about Valpas with your guests
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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  1. Get support from the Valpas team

Contact us

PreviousBooking.comNextSafety and usage guidelines

Last updated 9 days ago

Topic
Contact person
Email
Phone

Commercial questions

Léa Bernard (FR, EN)

+33 (0)7 433 996 12

Onboarding your staff

Anouck Giscard d'Estaing

-

Installations & deliveries

Enrique Marin (ES, EN)

-

Technical support

Valpas team (EN, FR)

-

Feeddback

Valpas team (EN, FR)

-

lea@valpas.io
anouck@valpas.io
enrique@valpas.io
team@valpas.io
team@valpas.io