Valpas Guide
English
English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart bed legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Gateway Offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Mobile App
  • Using Valpas: The room tasks
    • Finding your tasks to resolve
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Using Valpas: Handling a guest's concern about bed bugs
    • Handling a guest’s concern about bed bugs
  • Using Valpas: The bed bug-safe label and certificates
    • Website Label
    • Website Room Description
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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On this page
  • To log in to the Valpas mobile app, please follow these steps:
  • Tasks view
  • All Rooms view
  • Room view
  • Scan QR and Help Views
  • Taking pictures
  1. Using Valpas: The mobile app

Mobile App

PreviousInsightsNextFinding your tasks to resolve

Last updated 1 day ago

To log in to the Valpas mobile app, please follow these steps:

1

Open the Valpas mobile app

Launch the app on your device.

2

Enter your email address

Type your email address in the field provided. Make sure it’s spelled correctly before continuing.

3

Check your email for a login code

Open your email inbox and look for a message from Valpas. If you don’t see it, please check your spam or junk folder.

4

Enter the code in the app

Go back to the Valpas app and type the code in the “Enter code” field. Tap “Submit code” to proceed.

5

You're in

The app will automatically verify the code and log you in

Please make sure to double-check the spelling and accuracy of your email address before proceeding with the login process.

Tasks view

When you open the Valpas mobile app, you will be greeted with the Tasks View. This view displays all the tasks that need to be completed. Each task can be resolved using the mobile app.

  • Red Task: A red task represents a detection that needs attention. On the right side of the task, you will find a timer showing the time that has passed since the detection occurred.

  • Yellow Task: A yellow task indicates that a maintenance action is required for the room's leg. This may involve tasks such as changing batteries, ensuring proper installation of modules, or resolving issues with an offline module.

All Rooms view

In the Rooms View, you can see a comprehensive display of all the rooms. You have the option to search for a specific room by its number. Each room is represented by a dot on the right side, indicating its status.

To access more detailed information about a specific room, you can click on the room either in the Rooms View or the Tasks View. This action will open the Room View, providing you with a closer look at the room's current state and tasks. In the Room View, you can view all the tasks associated with the selected room.

Room view

When you are in the Room View and ready to resolve tasks, locate the "Scan QR code" button at the bottom of the screen. By tapping this button, you can initiate the process of resolving tasks by scanning a QR code specific to the task.

Scan QR and Help Views

If you require assistance on how to complete your tasks, the app offers a Help Section. Simply click on the "Help" button, which is located in the top right corner of the Scan QR code screen. The Help Section provides video instructions for various types of tasks. You can watch these videos and follow the step-by-step instructions provided.

Taking pictures

When performing detection tasks using the Valpas mobile app, one important step involves capturing a picture.

To capture a picture, follow these steps:

  1. Aim the camera towards the area or object that needs to be documented for the detection.

  2. Once the subject is properly framed, tap the camera shutter button to capture the image.

  3. The captured image will be sent to the specialists for further evaluation.

  4. The Valpas specialists will review the image and determine if any additional actions are required.

  5. If further actions are needed, the Valpas specialists will send you additional instructions or notifications through the app.

It's important to ensure that the captured image is clear and includes all relevant details necessary for the detection task. Make sure there is sufficient lighting and that the subject of the detection is in focus within the picture frame.

The actual app interface may have additional features or variations.

Login screen in the Valpas mobile app
Verification code screen