Valpas Guide
English
English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Mobile App
  • Using Valpas: The room tasks
    • Finding your tasks to resolve
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Using Valpas: Handling a guest's concern about bed bugs
    • Handling a guest’s concern about bed bugs
  • Using Valpas: The bed bug-safe label and certificates
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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  1. Using Valpas: The desktop dashboard

Login

PreviousOnboarding your staffNextHotel overview

Last updated 1 day ago

Your admin username and password are created by the Valpas team.

If you don’t have access, please contact Valpas support at

Start by logging into your account at and follow the 5 steps listed below the picture.

1

Enter your email address

Make sure you have access to the email address you use for Valpas.

2

Click on "Continue"

A few options will be offered to you.

You can login with your password or request a one time code (numbers) that will be sent to your email address right away. To receive the code, click on "Use another method".

If you are login in with your password, you don't need to follow the next steps below.

3

Receive the login code by email

Valpas will send a single login code to the email address you provided.

4

Open your emails

Check your inbox for an email from Valpas with the subject line “Valpas Member App”. If you don’t see it, check your spam or junk folder.

5

Copy the login code

Open the email and copy the login code.

6

Type in the code in your login screen

Type in the login code in your login screen where it is requested and you will be in.

support@valpas.io
https://app.valpashotels.com/
Login screen
Method 1: Login with a password
Method 2: Login with a code sent to your email