Valpas Guide
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English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Mobile App
  • Using Valpas: The room tasks
    • Finding your tasks to resolve
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Using Valpas: Handling a guest's concern about bed bugs
    • Handling a guest’s concern about bed bugs
  • Using Valpas: The bed bug-safe label and certificates
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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  1. Using Valpas: The room tasks
  2. Resolving a prevention task

(OLD VERSION) Update the desktop app

Updating the Valpas desktop app with any detection information

Last updated 1 year ago

To update the desktop app with correct information about a any detection, follow these steps:

  1. Login to the desktop app at .

  2. In the or view, locate the room where the detection occurred.

  3. Click the "Resolve" button on the corresponding feed card for the detection you want to update.

  4. In the popup form that appears, report your findings and provide any relevant details. Make sure to state your exact findings in the "Additional information" field, as this information will be used in the monthly reports to provide an overview of the activity of your smart legs.

  5. Click "Resolve" on the popup form to confirm.

By completing these steps, you can ensure that the Valpas system has up-to-date information about any bed bug detections.

The detection will stay in the feed list until you confirm its resolution using the popup form.

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app.valpas.io
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rooms