The Valpas guide | Install the Valpas bed bug-safe technology in your hotel
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  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Sections of the Valpas mobile app
  • Finding your tasks to resolve
  • Tools needed
  • Resolving a prevention task
    • 1. Find the smart leg with the blinking red light
    • 2. Empty the cassette
    • 3. Check the inspection jar for any bugs
    • 4. Scan the QR code of the cassette
    • 5. Clean the cassette and re-insert it into the smart leg
    • 6. Report finding
    • 7. Dispose of any bugs by flushing them down the toilet
  • Bed bug found = room inspection needed
    • Room inspection checklist
  • Using Valpas: Communicating about Valpas with your guests
    • Telling your guests how special your hotel is because of Valpas
    • Handling a guest’s concern about bed bugs
  • Using Valpas: Communicate about Valpas with your guests
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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On this page
  • Overview
  • Place a routing device near the router
  • Place routing devices between the router and the nearest room
  • Turn on the routing devices
  • Check that the routing devices are working
  1. Step 2: Install the router and smart legs

Routing devices

Routing devices are only required if some or all rooms are not connected after installation.

Overview

In some hotels—especially larger properties or those with complex layouts—you may need to extend the Valpas network’s range. Routing devices help ensure all rooms stay connected and your Valpas certification remains active.

This guide explains how to add routing devices to support your Valpas guest room technology.

1

Place a routing device near the router

  • Find the Valpas router (the main unit that connects the Valpas platform to the internet).

  • Place one routing device close to the router. This helps strengthen the signal for the rest of the network.

2

Place routing devices between the router and the nearest room

  • The number of devices needed depends on the distance between the router and the rooms.

  • Placing routing devices between the router and the rooms helps the network reach all areas of your hotel.

3

Turn on the routing devices

  • Routing devices use pre-installed batteries.

  • Remove the battery strip to power them on.

  • The devices will connect automatically to the Valpas network.

4

Check that the routing devices are working

  • It may take up to 8 hours for the rooms to show as online in the Valpas app.

  • If rooms that were previously offline now show as online, the routing devices are working properly.

Important notes

Important notes

  • It may take up to 8 hours for the rooms to show as online in the Valpas app.

  • If rooms that were previously offline now show as online, the routing devices are working properl

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Last updated 16 days ago