Valpas Guide
English
English
  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Mobile App
  • Using Valpas: The room tasks
    • Finding your tasks to resolve
    • Tools
    • Resolving a prevention task
      • 1. Find the smart bed leg with the blinking red light
      • 2. Empty the cassette
      • 3. Check the inspection jar for any bugs
      • 4. Clean the cassette and re-insert it into the smart leg
      • 5. Dispose of any bugs by flushing them down the toilet
    • Bed bug found = room inspection needed
      • Room inspection checklist
  • Using Valpas: Handling a guest's concern about bed bugs
    • Handling a guest’s concern about bed bugs
  • Using Valpas: The bed bug-safe label and certificates
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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On this page
  • Click room card to open popup for more details
  • Low battery
  1. Using Valpas: The desktop dashboard
  2. Old desktop app

Rooms

List of all your rooms where Valpas Smart legs are installed

Last updated 1 year ago

Click room card to open popup for more details

Green: Everything is perfect!

Red: Our leg caught something, you can follow the instructions under resolve in the feed tab

Orange: There is an one of the following issue with the setting of the leg.

Low battery

If you click on the 'Low Battery' button located at the top right corner of the page, a popup window will open.

Within this window, you will be able to identify which Smart Legs are low on battery and require replacement.

- Leg is offline.

- the cassette needs to be cleaned thoroughly

- the cassette needs a battery reset (taking out the batteries and back in)

- the cassette needs to be pushed back correctly in the leg

Offline
Debug
Sensor calibration
Out of leg
Detailed instructions for changing the batteries.