# Replacing broken cassette

{% stepper %}
{% step %}

### Get prepared

Bring a new cassette with you.
{% endstep %}

{% step %}

### Find the right room

Go to the room where you need to change the cassette.
{% endstep %}

{% step %}

### Open the app

Open the Valpas app on your mobile device.

<div align="left"><figure><img src="https://1747965455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaSZ6P9dYxKMjtdeuDbJD%2Fuploads%2F1MGwemdiwCf2PCQ42qE1%2Finstallation.jpeg?alt=media&#x26;token=adb4d64c-cdcb-43d0-ba6e-7c1acbb696d2" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Find the cassette to change

* In the app, find the room and tap to open it.
* Look for the cassette that says “offline.” This is the one you need to change.
  {% endstep %}

{% step %}

### Find the cassette with matching ID number

* Find the correct cassette in the room. By checking legs one by one.
* Make sure the ID on the cassette matches the one in the app.
* Put the old cassette aside.

<div align="left"><figure><img src="https://1747965455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaSZ6P9dYxKMjtdeuDbJD%2Fuploads%2F8VDF5NgRt931kaKBc9cV%2FsensorId.PNG?alt=media&#x26;token=de845b4a-91bf-4d97-8831-67eaf8b5183e" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Remove the old cassette from the app

In the app, delete the “offline” sensor from the room.

<div align="left"><figure><img src="https://1747965455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaSZ6P9dYxKMjtdeuDbJD%2Fuploads%2FrtmfEci9a9W7Y9Uij9Xq%2Fdelte.PNG?alt=media&#x26;token=3d127d6b-c8ba-4279-a2dd-4e97a3629161" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Prepare the new cassette

Take your new cassette and remove the battery slip.
{% endstep %}

{% step %}

### Pair the new cassette

* In the app, tap “Connect Smart Leg.”
* Scan the QR code on the side of the NEW cassette.

<div align="left"><figure><img src="https://1747965455-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaSZ6P9dYxKMjtdeuDbJD%2Fuploads%2Fq3QG9AytpwlV08YcXK5p%2Fconnect.PNG?alt=media&#x26;token=891f3d9e-a933-4ed6-8f20-e311873d9aa9" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Finish up

* Press “Confirm” to complete pairing.
* You should see the new cassette in the list.
  {% endstep %}

{% step %}

### Insert the new cassette

* Put the new cassette into the smart leg on the bed.
* Make sure the cassette blinks three times when you insert it.
  {% endstep %}
  {% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/replacing-broken-cassette.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.