How to present Valpas to your guests

Your hotel is special—and your guests will appreciate knowing why

Your hotel is permanently protected against bed bugs, and that’s something your guests will love to hear.

We know your guests are your top priority. Their comfort, well-being, and peace of mind are your mission every day. Among the thoughtful touches you already offer, there’s one that truly sets you apart: your hotel is equipped with Valpas patented in-room technology that protects guests from bed bugs—without the use of pesticides.

This short guide is designed especially for front office teams to help communicate your Valpas certification with clarity and confidence.

1. Bed bugs are a global issue—even for the best hotels

Bed bugs are present everywhere in the world. They travel with people, hidden in luggage or clothing—completely unnoticed. The more travellers a destination attracts, the higher the likelihood that bed bugs are introduced.

You may have heard about cities like Paris being in the news for bed bugs, but in reality, all major tourist destinations face the same risk.

Even hotels with the highest hygiene standards are vulnerable, simply because guests unintentionally bring them in. In turn, guests can also unknowingly carry them home.

It’s not about cleanliness—it’s about movement.

2. Your hotel has the most advanced prevention available

Your hotel isn’t reacting to infestations—it’s preventing them before they begin. Guests can rest easy knowing that every room is equipped with patented smart bed legs that protect the space 24/7 by capturing bed bugs and discreetly notifying hotel staff.

If a bed bug was accidentally brought in—by you or the previous guest—Valpas technology will catch it before it becomes a problem.

3. Why choosing Valpas makes your hotel a hospitality innovator

Valpas is a global first: it’s the only platform combining smart guest room technology with a visible digital certification. Choosing Valpas puts your hotel on the map as a pioneer in guest well-being, sustainability, and operational excellence.

Let your guests know:

• You’re not just clean—you’re certified bed bug safe.

• You’ve eliminated the need for pesticides. Traditional treatments leave toxic residues—you prevent infestations before they happen.

• You’ve invested in your guests’ peace of mind.

And most importantly, you’ve done it before there was ever a problem. That’s leadership.

4. Key talking points with guests

"Our hotel is Valpas-certified bed bug safe." This means every room is protected 24/7 by smart in-room technology (smart bed legs) that prevents infestations—before they start.

"We don’t wait for problems. We prevent them." Unlike traditional pest control, Valpas works silently in the background to keep our rooms safe without using chemicals.

"Your safety—and peace of mind—come first." With Valpas, you can rest easy knowing your room is clean, safe, and cared for.

"We are part of a global movement." Over 300 hotels in 40+ cities are already certified. Valpas is becoming the global standard for safe, sustainable travel.

Where to communicate it:

At check-in: Briefly mention the certification and direct them to the Valpas label at reception or in the room.

On your website: Mention your Valpas certification on your homepage, sustainability page, and booking engine. Link to the digital certificate.

On OTAs and RFPs: Highlight Valpas under health & safety, hygiene, or sustainability features. Mention it as a competitive advantage in group sales.

In social media and newsletters: Tell your followers how you’re going beyond standard hygiene protocols to offer chemical-free, certified room protection.