The Valpas guide | Install the Valpas bed bug-safe technology in your hotel
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  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Sections of the Valpas mobile app
  • Finding your tasks to resolve
  • Tools needed
  • Resolving a prevention task
    • 1. Find the smart leg with the blinking red light
    • 2. Empty the cassette
    • 3. Check the inspection jar for any bugs
    • 4. Scan the QR code of the cassette
    • 5. Clean the cassette and re-insert it into the smart leg
    • 6. Report finding
    • 7. Dispose of any bugs by flushing them down the toilet
  • Bed bug found = room inspection needed
    • Room inspection checklist
  • Using Valpas: Communicating about Valpas with your guests
    • Telling your guests how special your hotel is because of Valpas
    • Handling a guest’s concern about bed bugs
  • Using Valpas: Communicate about Valpas with your guests
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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On this page
  • Recognize bed bugs
  • Other findings
  1. Resolving a prevention task

3. Check the inspection jar for any bugs

Previous2. Empty the cassetteNext4. Scan the QR code of the cassette

Last updated 9 days ago

If no bugs are visible, simply clean the cassette before re-inserting it back into the leg.

Inspection of the contents is easier when the inspection jar is placed on a white surface, such as a paper towel or other light-coloured material.

Recognize bed bugs

Bed bugs have distinct characteristics that help with identification:

  • Flat body shape

  • Brown or reddish-brown color

  • Six legs and two antennae

  • Adult bed bugs are typically 5–7 mm long

  • Younger bed bugs (nymphs) can be as small as 1.5 mm

If you discover any bed bugs, it's important to conduct a room inspection to prevent the spread of the infestation.

Other findings

Most common findings:

  • Dust: In some cases, excessive dust in the cassette can trigger a prevention notification.

  • Other insects: Non-bed bug insects may also be found inside the cassette.

Image showing bed bugs in various stages of their life cycle