The Valpas guide | Install the Valpas bed bug-safe technology in your hotel
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  • The Valpas guide
  • Step 1: Install the Valpas mobile app
    • Download the Valpas mobile app
    • Login to the Valpas mobile app
  • Step 2: Install the router and smart legs
    • The different parts you’ll be working with
    • Router
    • Router whitelisting
    • Valpas smart bed legs
      • Configuring smart bed legs with the Valpas mobile app
    • Valpas smart legs (if your beds don't have legs)
      • Configuring smart legs with the Valpas mobile app
    • Routing devices
    • Troubleshooting
      • Replacing broken cassette
      • Router offline
      • Room Offline
  • Step 3: Onboarding
    • Onboarding your staff
  • Using Valpas: The desktop dashboard
    • Login
    • Hotel overview
    • Digital certificate of safety
    • History
    • Insights
  • Using Valpas: The mobile app
    • Sections of the Valpas mobile app
  • Finding your tasks to resolve
  • Tools needed
  • Resolving a prevention task
    • 1. Find the smart leg with the blinking red light
    • 2. Empty the cassette
    • 3. Check the inspection jar for any bugs
    • 4. Scan the QR code of the cassette
    • 5. Clean the cassette and re-insert it into the smart leg
    • 6. Report finding
    • 7. Dispose of any bugs by flushing them down the toilet
  • Bed bug found = room inspection needed
    • Room inspection checklist
  • Using Valpas: Communicating about Valpas with your guests
    • Telling your guests how special your hotel is because of Valpas
    • Handling a guest’s concern about bed bugs
  • Using Valpas: Communicate about Valpas with your guests
    • Label for website
    • Room description on websites
    • Booking.com
  • Get support from the Valpas team
    • Contact us
  • Safety and Legal notices
    • Safety and usage guidelines
    • Legal notices
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  1. Resolving a prevention task

2. Empty the cassette

Previous1. Find the smart leg with the blinking red lightNext3. Check the inspection jar for any bugs

Last updated 9 days ago

  1. To remove the cassette from the leg, press gently on the round side of the cassette until it detaches.

  2. Pour the contents of the cassette into the inspection jar.

Remove the cassette carefully and keep it upright at all times.