# Valpas Guide & Assistance

## English

- [The Valpas guide](https://guide.valpashotels.com/the-valpas-guide.md): Updated on 19th of November 2025
- [What to tell your guests](https://guide.valpashotels.com/boost-bookings-and-reputation-with-the-valpas-certification/what-to-tell-your-guests.md)
- [Using your certification for your sales and marketing](https://guide.valpashotels.com/boost-bookings-and-reputation-with-the-valpas-certification/using-your-certification-for-your-sales-and-marketing.md)
- [Handling a guest’s concern about bed bugs](https://guide.valpashotels.com/boost-bookings-and-reputation-with-the-valpas-certification/handling-a-guests-concern-about-bed-bugs.md)
- [Download the Valpas mobile app](https://guide.valpashotels.com/installation-step-1-the-valpas-mobile-app/download-the-valpas-mobile-app.md)
- [Login to the Valpas mobile app](https://guide.valpashotels.com/installation-step-1-the-valpas-mobile-app/login-to-the-valpas-mobile-app.md)
- [The different parts you’ll be working with](https://guide.valpashotels.com/installation_router_smart_legs/the-different-parts-youll-be-working-with.md)
- [Router](https://guide.valpashotels.com/installation_router_smart_legs/router.md)
- [Router whitelisting](https://guide.valpashotels.com/installation_router_smart_legs/router-whitelisting.md)
- [Valpas smart bed legs](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-bed-legs.md): Instructions for installing the Valpas Bed Legs
- [Configuring smart bed legs with the Valpas mobile app](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-bed-legs/configuring-smart-bed-legs-with-the-valpas-mobile-app.md): This guide walks you through the process of configuring Valpas smart bed legs using the Valpas app. Please follow each step carefully to ensure proper installation and room protection.
- [Valpas smart legs (if your beds don't have legs)](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-legs-if-your-beds-dont-have-legs.md)
- [Configuring smart legs with the Valpas mobile app](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-legs-if-your-beds-dont-have-legs/configuring-smart-legs-with-the-valpas-mobile-app.md): This guide walks you through the process of configuring Valpas smart legs using the Valpas app. Please follow each step carefully to ensure proper installation and room protection.
- [Routing devices](https://guide.valpashotels.com/installation_router_smart_legs/routing-devices.md)
- [Troubleshooting](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting.md)
- [Replacing broken cassette](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/replacing-broken-cassette.md)
- [Router offline](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/router-offline.md): How to fix router offline issues
- [Room Offline](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/room-offline.md)
- [Onboarding your staff](https://guide.valpashotels.com/step-3-onboarding/onboarding-your-staff.md)
- [Login](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/login.md)
- [Hotel overview](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/hotel-overview.md)
- [Digital certificate of safety](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/digital-certificate-of-safety.md): Give peace of mind to travellers
- [History](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/history.md)
- [Insights](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/insights.md)
- [Sections of the Valpas mobile app](https://guide.valpashotels.com/using-valpas-the-mobile-app/sections-of-the-valpas-mobile-app.md)
- [Finding your tasks to resolve](https://guide.valpashotels.com/finding-your-tasks-to-resolve.md)
- [Tools needed](https://guide.valpashotels.com/tools-needed.md)
- [Resolving a prevention task](https://guide.valpashotels.com/resolving-a-prevention-task.md)
- [1. Find the smart leg with the prevention task from the mobile app](https://guide.valpashotels.com/resolving-a-prevention-task/1.-find-the-smart-leg-with-the-prevention-task-from-the-mobile-app.md)
- [2. Empty the cassette](https://guide.valpashotels.com/resolving-a-prevention-task/2.-empty-the-cassette.md)
- [3. Check the inspection jar for any bugs](https://guide.valpashotels.com/resolving-a-prevention-task/3.-check-the-inspection-jar-for-any-bugs.md)
- [4. Scan the QR code of the cassette](https://guide.valpashotels.com/resolving-a-prevention-task/4.-scan-the-qr-code-of-the-cassette.md)
- [5. Clean the cassette and re-insert it into the smart leg](https://guide.valpashotels.com/resolving-a-prevention-task/5.-clean-the-cassette-and-re-insert-it-into-the-smart-leg.md)
- [6. Report finding](https://guide.valpashotels.com/resolving-a-prevention-task/6.-report-finding.md)
- [7. Dispose of any bugs by flushing them down the toilet](https://guide.valpashotels.com/resolving-a-prevention-task/7.-dispose-of-any-bugs-by-flushing-them-down-the-toilet.md)
- [Bed bug found = room inspection needed](https://guide.valpashotels.com/bed-bug-found-room-inspection-needed.md)
- [Room inspection checklist](https://guide.valpashotels.com/bed-bug-found-room-inspection-needed/room-inspection-checklist.md): Full checklist to have a successful room inspection
- [Label for website](https://guide.valpashotels.com/add-your-certification-to-your-website-and-otas/label-for-website.md)
- [Room description on websites](https://guide.valpashotels.com/add-your-certification-to-your-website-and-otas/room-description-on-websites.md)
- [Booking.com](https://guide.valpashotels.com/add-your-certification-to-your-website-and-otas/booking.com.md)
- [Contact us](https://guide.valpashotels.com/get-support-from-the-valpas-team/contact-us.md)
- [Safety and usage guidelines](https://guide.valpashotels.com/safety-and-legal-notices/safety-and-usage-guidelines.md)
- [Legal notices](https://guide.valpashotels.com/safety-and-legal-notices/legal-notices.md)

## Français

- [Le guide Valpas](https://guide.valpashotels.com/francais/le-guide-valpas.md): Mis à jour le 19 Novembre 2025
- [Comment présenter Valpas à vos clients](https://guide.valpashotels.com/francais/boostez-vos-reservations-et-reputation-avec-votre-certification-valpas/comment-presenter-valpas-a-vos-clients.md)
- [Où utiliser la certification Valpas dans vos activités commerciales et marketing](https://guide.valpashotels.com/francais/boostez-vos-reservations-et-reputation-avec-votre-certification-valpas/ou-utiliser-la-certification-valpas-dans-vos-activites-commerciales-et-marketing.md)
- [Répondre à une préoccupation d’un client concernant les punaises de lit](https://guide.valpashotels.com/francais/boostez-vos-reservations-et-reputation-avec-votre-certification-valpas/repondre-a-une-preoccupation-dun-client-concernant-les-punaises-de-lit.md)
- [Téléchargez l’application mobile Valpas](https://guide.valpashotels.com/francais/etape-1-installez-lapplication-mobile-valpas/telechargez-lapplication-mobile-valpas.md)
- [Connectez-vous à l’application mobile Valpas](https://guide.valpashotels.com/francais/etape-1-installez-lapplication-mobile-valpas/connectez-vous-a-lapplication-mobile-valpas.md)
- [Les différents éléments avec lesquels vous allez travailler](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/les-differents-elements-avec-lesquels-vous-allez-travailler.md)
- [Routeur](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/routeur.md)
- [Mise en liste blanche (whitelisting) du routeur](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/mise-en-liste-blanche-whitelisting-du-routeur.md)
- [Pieds de lit intelligents Valpas](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/pieds-de-lit-intelligents-valpas.md): Instructions for installing the Valpas Bed Legs
- [Configuration des pieds de lit intelligents avec l’application mobile Valpas](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/pieds-de-lit-intelligents-valpas/configuration-des-pieds-de-lit-intelligents-avec-lapplication-mobile-valpas.md)
- [Pieds intelligents Valpas (si vos lits n’ont pas de pieds)](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/pieds-intelligents-valpas-si-vos-lits-nont-pas-de-pieds.md)
- [Configuration des pieds intelligents avec l’application mobile Valpas](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/pieds-intelligents-valpas-si-vos-lits-nont-pas-de-pieds/configuration-des-pieds-intelligents-avec-lapplication-mobile-valpas.md)
- [Appareils de routage](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/appareils-de-routage.md)
- [Dépannage](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/depannage.md)
- [Remplacement d’une cassette endommagée](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/depannage/remplacement-dune-cassette-endommagee.md)
- [Routeur hors ligne](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/depannage/routeur-hors-ligne.md)
- [Chambre hors ligne](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-intelligents/depannage/chambre-hors-ligne.md)
- [Formation de votre personnel](https://guide.valpashotels.com/francais/step-3-formation-du-personnel-onboarding/formation-de-votre-personnel.md)
- [Connexion](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord-web/connexion.md)
- [Vue d’ensemble de l’hôtel](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord-web/vue-densemble-de-lhotel.md)
- [Certificat numérique Valpas](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord-web/certificat-numerique-valpas.md): Give peace of mind to travellers
- [Historique des préventions](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord-web/historique-des-preventions.md)
- [Analyses (Insights)](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord-web/analyses-insights.md)
- [Sections de l’application mobile Valpas](https://guide.valpashotels.com/francais/utiliser-valpas-lapplication-mobile/sections-de-lapplication-mobile-valpas.md)
- [Trouver les tâches à résoudre](https://guide.valpashotels.com/francais/utiliser-valpas-lapplication-mobile/trouver-les-taches-a-resoudre.md)
- [Comment résoudre une prévention](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention.md)
- [Outils nécessaires](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/outils-necessaires.md)
- [1. Trouvez le pied intelligent (en mode prévention) dans votre application mobile Valpas](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/1.-trouvez-le-pied-intelligent-en-mode-prevention-dans-votre-application-mobile-valpas.md)
- [2. Videz la cassette](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/2.-videz-la-cassette.md)
- [3. Vérifiez le flacon d’inspection pour détecter la présence éventuelle de punaises.](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/3.-verifiez-le-flacon-dinspection-pour-detecter-la-presence-eventuelle-de-punaises..md)
- [4. Scannez le code QR de la cassette](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/4.-scannez-le-code-qr-de-la-cassette.md)
- [5. Nettoyez la cassette et réinsérez-la dans le pied intelligent.](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/5.-nettoyez-la-cassette-et-reinserez-la-dans-le-pied-intelligent..md)
- [6. Signalez la découverte](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/6.-signalez-la-decouverte.md)
- [7. Éliminez toute punaise en la jetant dans les toilettes.](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/7.-eliminez-toute-punaise-en-la-jetant-dans-les-toilettes..md)
- [Punaise de lit capturée = inspection de la chambre requise](https://guide.valpashotels.com/francais/punaise-de-lit-capturee-inspection-de-la-chambre-requise.md)
- [Liste de contrôle pour l’inspection de la chambre](https://guide.valpashotels.com/francais/punaise-de-lit-capturee-inspection-de-la-chambre-requise/liste-de-controle-pour-linspection-de-la-chambre.md): Liste complète pour une inspection réussie de la chambre.
- [Label pour votre site web](https://guide.valpashotels.com/francais/using-valpas-the-bed-bug-safe-label-and-certificates/label-pour-votre-site-web.md)
- [Description des chambres sur les sites web](https://guide.valpashotels.com/francais/using-valpas-the-bed-bug-safe-label-and-certificates/description-des-chambres-sur-les-sites-web.md)
- [Booking.com](https://guide.valpashotels.com/francais/using-valpas-the-bed-bug-safe-label-and-certificates/booking.com.md)
- [Contactez nous](https://guide.valpashotels.com/francais/assistance-valpas/contactez-nous.md)
- [Consignes de sécurité et d’utilisation](https://guide.valpashotels.com/francais/consignes-de-securite-et-dutilisation/consignes-de-securite-et-dutilisation.md)
- [Mentions légales](https://guide.valpashotels.com/francais/consignes-de-securite-et-dutilisation/mentions-legales.md)

## 日本語

- [Valpasガイド](https://guide.valpashotels.com/jp/valpasgaido.md): 2025年6月12日更新
- [Valpasモバイルアプリをダウンロードする](https://guide.valpashotels.com/jp/suteppuvalpasmobairuapurinoinsutru/valpasmobairuapuriwodaunrdosuru.md)
- [Valpasモバイルアプリにログインする](https://guide.valpashotels.com/jp/suteppuvalpasmobairuapurinoinsutru/valpasmobairuapuriniroguinsuru.md)
- [操作する各パーツ](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/suruptsu.md)
- [Valpasルーター](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/valpasrt.md)
- [Valpasルーターのホワイトリスト登録](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/valpasrtnohowaitorisuto.md)
- [Valpasスマートデバイス](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/valpassumtodebaisu.md): Valpasスマートデバイスの取り付け手順
- [Valpasモバイルアプリでスマートデバイスを設定する](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/valpassumtodebaisu/valpasmobairuapuridesumtodebaisuwosuru.md): このガイドでは、Valpasアプリを使用してValpasスマートデバイスを設定する手順を説明します。
- [Valpasスマートデバイス（ベッドに脚がない場合）](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/valpassumtodebaisubeddoniganai.md)
- [Valpasモバイルアプリでスマートベッドレッグを設定する](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/valpassumtodebaisubeddoniganai/valpasmobairuapuridesumtobeddoregguwosuru.md): このガイドでは、Valpasアプリを使用してValpasスマートベッドレッグを設定する手順を説明します。正しい取り付けと客室保護のために各ステップを注意深く実行してください。
- [デバイスのルーティング](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/debaisunortingu.md)
- [トラブルシューティング](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/toraburushtingu.md)
- [破損したカセットの交換](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/toraburushtingu/shitakasettono.md)
- [ルーターがオフラインです](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/toraburushtingu/rtgaofuraindesu.md): ルーターのオフライン問題の対処方法
- [部屋がオフラインです](https://guide.valpashotels.com/jp/suteppurttosumtodebaisuno/toraburushtingu/gaofuraindesu.md)
- [スタッフのオンボーディング](https://guide.valpashotels.com/jp/suteppuonbdingu/sutaffunoonbdingu.md)
- [ログイン](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/roguin.md)
- [概要](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/gai-yao.md)
- [安全のデジタル証明書](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/nodejitaru.md): ゲストに安心を提供します
- [履歴](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/l-li.md)
- [分析](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/fen-xi.md)
- [Valpasモバイルアプリのセクション](https://guide.valpashotels.com/jp/valpasnoimobairuapuri/valpasmobairuapurinosekushon.md)
- [解決すべきタスクの見つけ方](https://guide.valpashotels.com/jp/subekitasukunotsuke.md)
- [必要な道具](https://guide.valpashotels.com/jp/na.md)
- [予防タスクの解決](https://guide.valpashotels.com/jp/tasukuno.md)
- [1. 赤く点滅しているスマートデバイスを探す](https://guide.valpashotels.com/jp/tasukuno/1-kushiteirusumtodebaisuwosu.md)
- [2. カセットを空にする](https://guide.valpashotels.com/jp/tasukuno/2-kasettowonisuru.md)
- [3. 検査用ジャーに虫がいないか確認する](https://guide.valpashotels.com/jp/tasukuno/3-jnigainaikasuru.md)
- [4. カセットのQRコードをスキャンする](https://guide.valpashotels.com/jp/tasukuno/4-kasettonoqrkdowosukyansuru.md)
- [5. カセットを清掃し、スマートデバイスに再挿入する](https://guide.valpashotels.com/jp/tasukuno/5-kasettowoshisumtodebaisunisuru.md)
- [6. 発見物をレポートする](https://guide.valpashotels.com/jp/tasukuno/6-woreptosuru.md)
- [7. 発見した虫をトイレに流して処分する](https://guide.valpashotels.com/jp/tasukuno/7-shitawotoirenishitesuru.md)
- [トコジラミの発見＝客室点検が必要です](https://guide.valpashotels.com/jp/tokojiraminogadesu.md)
- [客室点検チェックリスト](https://guide.valpashotels.com/jp/tokojiraminogadesu/chekkurisuto.md): 客室点検を成功させるためのチェックリストです
- [ゲストへのValpasの提示方法](https://guide.valpashotels.com/jp/valpasnoigesutohenovalpasnoe/gesutohenovalpasno.md)
- [ゲストのトコジラミに関する懸念への対応](https://guide.valpashotels.com/jp/valpasnoigesutohenovalpasnoe/gesutonotokojiraminisuruheno.md)
- [ウェブサイト用ラベル](https://guide.valpashotels.com/jp/valpasnoitokojiramisfuraberuto/webusaitoraberu.md)
- [ウェブサイトの客室説明](https://guide.valpashotels.com/jp/valpasnoitokojiramisfuraberuto/webusaitono.md)
- [Booking.com](https://guide.valpashotels.com/jp/valpasnoitokojiramisfuraberuto/booking.com.md)
- [Contact us](https://guide.valpashotels.com/jp/valpasnoivalpaschmukarasaptowokeru/contact-us.md)
- [安全および使用ガイドライン](https://guide.valpashotels.com/jp/to/oyobigaidorain.md)
- [法的注意事項](https://guide.valpashotels.com/jp/to/fa-de-zhu-yi-shi-xiang.md)